Client Referral & Earnings Partnership Agreement
This agreement outlines a performance-based earning opportunity for individuals who connect Pinewell Home Care with families in need of home care services. Our goal is to build meaningful connections in the community while rewarding genuine, high-quality referrals.
1. Assessment Appointment Bonus
The Outreach Representative will receive $25 for each valid and completed assessment appointment arranged with a potential client.
An appointment will qualify only if:
The client has a genuine interest in home care services
The appointment is confirmed in advance
A Pinewell Home Care representative completes the assessment (in person or phone)
The client acknowledges the Outreach Representative as the source of referral
The assessment is completed and deemed valid for care evaluation by Pinewell Home Care
Appointments that are cancelled, no-shows, repeatedly rescheduled, or determined to be invalid or non-genuine will not qualify for payment.
Pinewell Home Care reserves the right to determine whether a referral is a legitimate potential client.
2. Client Service Commission (Performance-Based Earnings)
If a referred client begins services, the Outreach Representative will receive additional compensation based on completed and paid service hours within the first 30 days from the start of care.
Commission Structure:
1 – 20 hours: $75
21 – 50 hours: $150
51 – 80 hours: $250
81 – 120 hours: $350
120+ hours: $500
Commission applies only to actual completed and paid hours.
If services are discontinued early or payments are reversed, commission may be adjusted accordingly.
3. Payment Terms
Payments will be issued only after:
The client completes the applicable service hours, and
Pinewell Home Care has received payment for those services
All eligible payments will be processed within 7–14 business days after the above conditions are met.
4. Referral Submission & Ownership
To qualify, the Outreach Representative must submit referral details at the time of introduction, including:
Client full name
Phone number
Area or address
Date of referral
Referrals will be credited to the individual whose information is first recorded by Pinewell Home Care.
Referrals will not qualify if the client is already:
In contact with Pinewell Home Care
Previously registered
Already receiving services
5. Fraud Prevention & Quality Control
Pinewell Home Care reserves the right to reject referrals that are:
Fraudulent, duplicate, or misleading
Submitted without genuine client interest
Created solely to generate compensation
No payments will be issued for invalid referrals.
6. Privacy & Information Handling
The Outreach Representative may only collect basic contact information required to arrange an assessment.
Collection of medical or sensitive health information is strictly prohibited
All client information must be handled responsibly and shared only with Pinewell Home Care
7. Role & Limitations
The Outreach Representative acts solely as a referral partner and is not an employee, agent, or representative of Pinewell Home Care.
Outreach Representatives must not:
Negotiate pricing or services
Make promises or commitments on behalf of Pinewell Home Care
Misrepresent services or scope of care
Pinewell Home Care is not liable for any unauthorized representations made.
8. Agreement Updates & Termination
Pinewell Home Care reserves the right to modify or terminate this agreement at any time with written notice.